Join the dialogue on driving innovation and transformation into your distribution, retailing, and airport experience.
Click below to learn more about features of this year's conference:
Keynote Speaker | Idea Hubs | Welcome Reception
Evening Event | Resident Expert Showcase | Attire
Choose from 12 different Idea Hub sessions exploring innovative portfolio solutions. Or browse more than 60 in-depth sessions addressing solution updates, customer presentations, best practice discussions, and more.
Downloads: Complete Agenda
Select a track below to view its sessions within the event agenda.
Idea Hub: Airports Reimagined
|
Idea Hub: Data Empowered Retailing
|
Idea Hub: Profitable & Personalized Customer Experience
|
Network Planning & Scheduling
|
Onboard Catering & Provisioning
|
Total Revenue Optimization
|
Unleashing the Potential of Data and Analytics
|
Sales Optimization
|
Airline Operations (Flight, Crew, Operations Control and Airport Resource Management)
|
Airports & Reservations
|
Customer Centricity & Airline Retailing
|
Idea Hub: Airports Reimagined
Monday, April 13
18:30 - 20:30 |
Welcome Reception & Resident Expert Showcase
Tuesday, April 14
08:00 - 09:00 |
Breakfast & One-One Meetings
09:00 - 09:15 |
Welcome & Introductions
09:15 - 09:25 |
Executive Message Conference Welcome
09:25 - 10:25 |
Key Note Presentation - Captain Chesley "Sully" Sullenberger
10:25 - 11:05 |
Game Changing Forces - Nawal Taneja, Airline Business Strategist & Published Author
11:05 - 12:00 |
Break & Resident Expert Showcase
12:00 - 13:00 |
Lunch
13:00 - 14:00 |
Key Drivers of Airport Transformation…The Commercial and Operational Impacts
The airport experience is evolving, due to the continual increase of air travel, the availability of new technologies, and other factors. What focal points, such as service and disruption recovery, can drive both commercial and operational success?
14:00 - 15:00 |
Beyond Check-in
The future of check-in is no check-in. Consider the day when travelers no longer need to check-in at the airport and how this new experience will impact customers.
15:00 - 15:30 |
Resident Expert Showcase
15:30 - 16:30 |
Airlines vs. Airports: Delivering The Total Customer Experience
The traveler experience is everyone's highest priority. Understand the conflicting objectives and methods for best serving the customer, who owns the customer experience and how social media fits in.
16:30 - 17:30 |
Industry Panel
Our industry panel representing the broad spectrum of Airport Management will discuss how they've adapted to past challenges their thoughts on the future for airports.
17:30 - 17:45 |
Closing Session & Prize Drawing
19:00 - 22:00 |
Sabre State Fair
Idea Hub: Data Empowered Retailing
Monday, April 13
18:30 - 20:30 |
Welcome Reception & Resident Expert Showcase
Tuesday, April 14
08:00 - 09:00 |
Breakfast & One-One Meetings
09:00 - 09:15 |
Welcome & Introductions
09:15 - 09:25 |
Executive Message Conference Welcome
09:25 - 10:25 |
Key Note Presentation - Captain Chesley "Sully" Sullenberger
10:25 - 11:05 |
Game Changing Forces - Nawal Taneja, Airline Business Strategist & Published Author
11:05 - 12:00 |
Break & Resident Expert Showcase
12:00 - 13:00 |
Lunch
13:00 - 14:00 |
State of Airline Retailing
A leading market analyst perspective on current trends and the state of retailing in the Airline industry; including key use cases from adjacent verticals
14:00 - 15:00 |
Revenue Optimization Grows Beyond Seats
A session highlighting the new revenue levers that airlines will use to expand the share of wallet of each customer; discuss areas of real-time decisioning making that enable these strategies
15:00 - 15:30 |
Resident Expert Showcase
15:30 - 16:30 |
Customer Acquisition; Getting More Customers in The Top Of The Funnel
A session highlighting customer acquisition strategies and tools airlines can leverage across all channels to increase site traffic on the airline websites and airline presence in the GDS
16:30 - 17:30 |
The Power of Delivering a More Personalized Offer
A session exploring the journey of customer data, to data enabling personalization to customer centric retailing
17:30 - 17:45 |
Closing Session & Prize Drawing
19:00 - 22:00 |
Sabre State Fair
Idea Hub: Profitable & Personalized Customer Experience
Monday, April 13
18:30 - 20:30 |
Welcome Reception & Resident Expert Showcase
Tuesday, April 14
08:00 - 09:00 |
Breakfast & One-One Meetings
09:00 - 09:15 |
Welcome & Introductions
09:15 - 09:25 |
Executive Message Conference Welcome
09:25 - 10:25 |
Key Note Presentation - Captain Chesley "Sully" Sullenberger
10:25 - 11:05 |
Game Changing Forces - Nawal Taneja, Airline Business Strategist & Published Author
11:05 - 12:00 |
Break & Resident Expert Showcase
12:00 - 13:00 |
Lunch
13:00 - 14:00 |
Using Data To Develop a 360 Degree View of Your Customers
A session highlighting the advantages of aggregating structured and unstructured customer data from multiple sources for analysis and identification of actionable customer insights to enable personalization and improve the customer experience.
14:00 - 15:00 |
Net Promoter Score: Tapping Into Unrealized Opportunity
A session exploring the success that adjacent verticals have recognized by investing in customer experience, and the revenue benefits attributed to using a voice of the customer program when measuring customer sentiment and lifetime value.
15:00 - 15:30 |
Resident Expert Showcase
15:30 - 16:30 |
Get to Know Your Customer: Customer Journey Mapping
A session highlighting how Customer Journey Mapping can provide you with new insights on your customers and enable you to tailor the user experience at all touch points throughout the traveler journey. Includes a market analyst led customer panel on best practices in customer experience across the airline industry today.
16:30 - 17:30 |
Building Relationships for The Future In A Connected Traveler World
A session highlighting the importance of having the appropriate tools in place that enhance the customer’s experience in the face of regular and irregular circumstances; and the role these tools play in building lasting customer relationships while driving brand loyalty.
17:30 - 17:45 |
Closing Session & Prize Drawing
19:00 - 22:00 |
Sabre State Fair
Network Planning & Scheduling
Monday, April 13
18:30 - 20:30 |
Welcome Reception & Resident Expert Showcase
Tuesday, April 14
08:00 - 09:00 |
Breakfast & One-One Meetings
09:00 - 09:15 |
Welcome & Introductions
09:15 - 09:25 |
Executive Message Conference Welcome
09:25 - 10:25 |
Key Note Presentation - Captain Chesley "Sully" Sullenberger
10:25 - 11:05 |
Game Changing Forces - Nawal Taneja, Airline Business Strategist & Published Author
11:05 - 12:00 |
Break & Resident Expert Showcase
12:00 - 13:00 |
Lunch
13:00 - 15:00 |
Idea Hubs
15:00 - 15:30 |
Resident Expert Showcase
15:30 - 17:30 |
Idea Hubs
17:30 - 17:45 |
Closing Session & Prize Drawing
19:00 - 22:00 |
Sabre State Fair
Wednesday, April 15
07:30 - 08:30 |
Breakfast & One-One Meetings (appointment only)
08:30 - 08:45 |
Opening Remarks
08:45 - 10:00 |
Presentation
11:00 – 11:45 |
Resident Expert Showcase
10:00 - 11:00 |
Redefining Planning and Scheduling
How to develop the best network with optimal routes, frequencies, capacities, times and codeshares.
11:45 - 12:45 |
End-to-End Network Optimization
How to develop the best network with optimal routes, frequencies, capacities, times and codeshares.
12:45 - 13:45 |
Lunch
13:45 - 14:45 |
Operations Research Analytics for Network Planning
Operations Research Analytics brings the latest technology to airline Network Planning and unlocks significant additional value. We ensure full adoption of Sabre products and help airlines to execute their network strategies to their full potential.
14:45 - 15:45 |
Data Driven Scheduling
The role of market data in schedule development.
15:45 - 16:30 |
Resident Expert Showcase
16:30 - 16:45 |
Closing Remarks
16:45 - 17:00 |
Closing Session & Prize Drawing
Thursday, April 16
08:00 - 09:00 |
Continental Breakfast
09:00 - 10:00 |
Enabiling the Future: Technical Vision
Empowering the industry with innovation in architecture, usability and scalability.
10:00 – 10:45 |
Resident Expert Showcase
10:45 - 11:45 |
Premium Cabin Demand Trends
Trends in demand for the premium cabins and airline decision making.
11:45 - 13:00 |
Lunch
13:45 - 14:45 |
Increasing Operational Integrity in Schedule Development
Discussion around operational integrity as airlines become larger and more complex.
14:00 - 15:00 |
Codeshare Optimization and Marketing Flight Selection
Selecting codeshare flights with limited marketing flight numbers.
Onboard Catering & Provisioning
Monday, April 13
18:30 - 20:30 |
Welcome Reception & Resident Expert Showcase
Tuesday, April 14
08:00 - 09:00 |
Breakfast & One-One Meetings
09:00 - 09:15 |
Welcome & Introductions
09:15 - 09:25 |
Executive Message Conference Welcome
09:25 - 10:25 |
Key Note Presentation - Captain Chesley "Sully" Sullenberger
10:25 - 11:05 |
Game Changing Forces - Nawal Taneja, Airline Business Strategist & Published Author
11:05 - 12:00 |
Break & Resident Expert Showcase
12:00 - 13:00 |
Lunch
13:00 - 15:00 |
Idea Hubs
15:00 - 15:30 |
Resident Expert Showcase
15:30 - 17:30 |
Idea Hubs
17:30 - 17:45 |
Closing Session & Prize Drawing
19:00 - 22:00 |
Sabre State Fair
Wednesday, April 15
07:30 - 08:30 |
Breakfast & One-One Meetings (appointment only)
08:30 - 08:45 |
Opening Remarks
08:45 - 10:00 |
Presentation
11:00 – 11:45 |
Resident Expert Showcase
11:45 - 12:45 |
Sabre AirVision® In-flight Technology and Mobility Enablement
Review of future technology stack and direction of mobility for enablement In-flight
10:00 - 11:00 |
Sabre AirVision® In-flight Welcome and Community Update
A review of the previous year, the solution roadmap and upcoming release plans.
12:45 - 13:45 |
Lunch
13:45 - 14:45 |
Future of Sabre AirVision® In-flight: Pre-Conference Survey Results
Review of pre-conference surveys, short term and long term strategic areas for system improvement to meet the business, and needs for airline catering
14:45 - 15:45 |
Future of Sabre AirVision® In-flight: Initial Prioritization Part I (In-flight Customers Only)
A engaging interactive session to determine areas of focus and future solution trajectory.
15:45 - 16:30 |
Resident Expert Showcase
16:30 - 16:45 |
Closing Comments
16:45 - 17:00 |
Closing Session & Prize Drawing
Thursday, April 16
08:00 - 09:00 |
Continental Breakfast
09:00 - 10:00 |
Sabre AirVision® In-flight Community Round Table
Community members session to meet with other airlines and discuss common challenges and issues affecting onboard catering and provisioning
10:00 - 10:45 |
Resident Expert Showcase
10:45 - 11:45 |
Sabre AirVision® In-flight Open Forum Panel Discussion
Open Q&A forum and panel discussion with the AirVision In-flight team.
11:45 - 13:00 |
Lunch
13:00 - 14:00 |
Future of Sabre AirVision® In-flight Initial Listing
Review of information for short term and long term strategic areas to meet the business needs for airline catering
14:00 - 15:00 |
Future of Sabre AirVision® In-flight Initial Prioritization Part II (In-flight customers only)
A collaborative session to determine areas of focus and future solution roadmap
Total Revenue Optimization
Monday, April 13
18:30 - 20:30 |
Welcome Reception & Resident Expert Showcase
Tuesday, April 14
08:00 - 09:00 |
Breakfast & One-One Meetings
09:00 - 09:15 |
Welcome & Introductions
09:15 - 09:25 |
Executive Message Conference Welcome
09:25 - 10:25 |
Key Note Presentation - Captain Chesley "Sully" Sullenberger
10:25 - 11:05 |
Game Changing Forces - Nawal Taneja, Airline Business Strategist & Published Author
11:05 - 12:00 |
Break & Resident Expert Showcase
12:00 - 13:00 |
Lunch
13:00 - 15:00 |
Idea Hubs
15:00 - 15:30 |
Resident Expert Showcase
15:30 - 17:30 |
Idea Hubs
17:30 - 17:45 |
Closing Session & Prize Drawing
19:00 - 22:00 |
Sabre State Fair
Wednesday, April 15
07:30 - 08:30 |
Breakfast & One-One Meetings (appointment only)
08:30 - 08:45 |
Opening Remarks
08:45 - 10:00 |
Presentation
10:00 - 11:00 |
Solution Family Roadmap Updates
Solution Owners will present Sabre AirVision® Revenue Manager, Sabre AirVision® Fares Manager, Sabre AirVision® Contract Manager, and Sabre AirVision® Revenue Integrity Roadmap and Strategy Updates
11:00 – 11:45 |
Resident Expert Showcase
11:45 - 12:45 |
Best Practice Client Presentations
Hear from your collegues regarding best practices for managing ancillaries, increasing system adoption, as well as Revenue Opportunity Model success stories
12:45 - 13:45 |
Lunch
13:45 - 14:45 |
Revenue Management Enablement of Retail Strategy
Joint Sabre and airline partner presentations to include Ancillary RM, Alliance management, Segmentation Analyzer, Strategic Fare Optimization
14:45 - 15:45 |
Delivering Innovation Through Prototypes by Partnering with Airlines
Joint Sabre and airline partner presentations to include Ancillary RM, Alliance management, Segmentation Analyzer, Strategic Fare Optimization
15:45 - 16:30 |
Resident Expert Showcase
16:30 - 16:45 |
Closing Comments
16:45 - 17:00 |
Closing Session & Prize Drawing
Thursday, April 16
08:00 - 09:00 |
Breakfast & One-One Meetings (appointment only)
09:00 - 10:00 |
Commercial Planning Integrated Workflows: Value Of Real-time, Event Driven Updates
Sabre to present workflows demonstrating the value of portfolio integration.Scenarios to focus on value of real-time integration through schedule change management, fare updates, and real-time revenue integrity processing
10:00 – 10:45 |
Resident Expert Showcase
10:45 - 11:45 |
Commercial Analytics
Revenue Production within an airline is the product of many interconnected and sequential activities. This session is aimed to highlight on how better coordination across these activities can help plug revenue leakages
11:45 - 13:00 |
Lunch
13:00 - 14:00 |
Next Generation Revenue Management Usability Session & One-on-One Client Meetings
Interactive, hands-on session user experience session to collect detailed business requirements around inventory and demand management workflows.
Individual client meetings (upon request)
14:00 - 15:00 |
Next Generation Revenue Management Usability Session & One-on-One Client Meetings
Interactive, hands-on session user experience session to collect detailed business requirements around inventory and demand management workflows.
Individual client meetings (upon request)
Unleashing the Potential of Data and Analytics
Monday, April 13
18:30 - 20:30 |
Welcome Reception & Resident Expert Showcase
Tuesday, April 14
08:00 - 09:00 |
Breakfast & One-One Meetings
09:00 - 09:15 |
Welcome & Introductions
09:15 - 09:25 |
Executive Message Conference Welcome
09:25 - 10:25 |
Key Note Presentation - Captain Chesley "Sully" Sullenberger
10:25 - 11:05 |
Game Changing Forces - Nawal Taneja, Airline Business Strategist & Published Author
11:00 - 12:00 |
Break & Resident Expert Showcase
12:00 - 13:00 |
Lunch
13:00 - 15:00 |
Idea Hubs
15:00 - 15:30 |
Resident Expert Showcase
15:30 - 17:30 |
Idea Hubs
19:00 - 22:00 |
Closing Session & Prize Drawing
Wednesday, April 15
07:30 - 08:30 |
Breakfast & One-One Meetings (appointment only)
08:30 - 08:45 |
Opening Remarks
08:45 - 10:00 |
Presentation
10:00 - 11:00 |
Using customer segmentation approach in commercial planning to drive higher revenues
This session primarily focuses on enabling customer segment driven approach to drive analysis and decision management. We will share specific use cases to showcase how such an approach can help maximize revenue for an airline
11:00 – 11:45 |
Resident Expert Showcase
11:45 - 12:45 |
Customer Centricity through Sabre Intelligence Exchange™, SabreSonic® CSS Customer Experience Manager and SabreSonic® CSS Customer Data Hub
Join us to learn more about how Intelligence Exchange is enabling Sabre's Customer Centricity strategy through Customer Experience Manager and Customer Data Hub
12:45 - 13:45 |
Lunch
13:45 - 14:45 |
Transforming Operational Decision Making with Intelligence Exchange
Join us for an overview of the operational cost model and prototype. Add cost data to traditional operations decision data to improve decision quality using Sabre Intelligence Exchange technology across flight, crew, movement and airport management.
14:45 - 15:45 |
What is Sabre Intelligence Exchange™?
30 minute introduction to Intelligence Exchange and a customer presentation on how they are leveraging this technology within their airline
15:45 - 16:30 |
Resident Expert Showcase
16:30 - 16:45 |
Closing Comments
16:30 - 17:30 |
Closing Session & Prize Drawing
Thursday, April 16
08:00 - 09:00 |
Breakfast & One-One Meetings (appointment only)
09:00 - 10:00 |
Sabre Intelligence Exchange™ Customer Advisory Board - Invitation Only
Restricted to users of Sabre Intelligence Exchange customers
10:00 – 10:45 |
Resident Expert Showcase
10:45 - 11:45 |
Sabre Intelligence Exchange™ Customer Advisory Board - Invitation Only
Restricted to users of Sabre Intelligence Exchange customers
11:45 - 13:00 |
Lunch
13:00 - 14:00 |
Sabre Intelligence Exchange™ Customer Advisory Board - Invitation Only
Restricted to users of Sabre Intelligence Exchange customers
14:00 - 15:00 |
Sabre Intelligence Exchange™ Customer Advisory Board - Invitation Only
Restricted to users of Sabre Intelligence Exchange customers
Sales Optimization
Monday, April 13
18:30 - 20:30 |
Welcome Reception & Resident Expert Showcase
Tuesday, April 14
08:00 - 09:00 |
Breakfast & One-One Meetings
09:00 - 09:15 |
Welcome & Introductions
09:15 - 09:25 |
Executive Message Conference Welcome
09:25 - 10:25 |
Key Note Presentation - Captain Chesley "Sully" Sullenberger
10:25 - 11:05 |
Game Changing Forces - Nawal Taneja, Airline Business Strategist & Published Author
11:05 - 12:00 |
Break & Resident Expert Showcase
12:00 - 13:00 |
Lunch
13:00 - 15:00 |
Idea Hubs
15:00 - 15:30 |
Resident Expert Showcase
15:30 - 17:30 |
Idea Hubs
17:30 - 17:45 |
Closing Session & Prize Drawing
19:00 - 22:00 |
Sabre State Fair
Wednesday, April 15
08:00 - 09:00 |
Breakfast & One-One Meetings (appointment only)
09:00 - 09:15 |
Opening Remarks
09:15 - 10:00 |
Presentation
10:00 - 11:00 |
Grow Your 2015 Profit Results with Sales & Revenue Analysis Solutions
Our Sales & Revenue Analysis group brings together the Global Demand Data, PRISM and Market Intelligence solutions to provide significant insight to your key business segments. From analyzing global market behavior across multiple buying groups, to individual customer contract management, learn about our solution offerings and how they can be put to work to maximize your 2015 results.
11:00 – 11:45 |
Resident Expert Showcase
11:45 - 12:45 |
Research and Development – An Insider’s Look
Global Demand Data, Market Intelligence and PRISM will continue to evolve in 2015 to provide new efficiencies, streamlined work processes and added insight to new opportunities with high value customers. Hear about what’s next from our senior staff!
12:45 - 13:45 |
Lunch
13:45 - 14:45 |
Put the Sales & Revenue Analysis Service Bureaus to Work For You!
Learn about the service bureau offerings available to support your work with our Sales & Revenue Analysis solutions. Our expert staff can be contracted to complete short-term projects or ongoing support across multiple solution tasks in areas such as report suite management, DRA processing and contract construction when your staff resources are constrained.
14:45 - 15:45 |
PRISM Customer Meetings
Customer feedback session for PRISM customers
15:45 - 16:30 |
Resident Expert Showcase
16:30 - 16:45 |
Closing Comments
16:45 - 17:00 |
Closing Session & Prize Drawing
Thursday, April 16
08:00 - 09:00 |
Breakfast & One-One Meetings (appointment only)
09:00 - 10:00 |
Consensual Data Model: Engaging Customers and Their Agencies
In this first of two yoked sessions, examine the shift in relationship that a request for a DRA can represent, impacted by cultural, legislative and competitive pressures. Hear and dissect objections to data sharing that are routinely raised and consider suggested responses that address concerns factually, practically and confidently.
10:00 – 10:45 |
Resident Expert Showcase
10:45 - 11:45 |
Consensual Data Model: Preparing For Client and Agency Data Sharing Concerns and Objections
In this second of two yoked sessions, gain “on the spot” experience receiving, analyzing and responding to objections to the DRA consensual data model. Work with PRISM staff to understand objection types, hidden client and agency messages and effective responses to move DRA approval forward.
11:45 - 13:00 |
Lunch
13:00 - 14:00 |
Consensual Data Model: The Data Release Authorization is Signed… Now What?
Explore the steps that occur after your account has approved their Data Release Authorization. Better understand the work that takes place between PRISM, the ticketing agency, the corporate account and the airline to get you the data you need for informed account management.
14:00 - 15:00 |
PRISM Customer Meetings
Customer feedback session for PRISM customers
Airline Operations (Flight, Crew, Operations Control and Airport Resource Management)
Monday, April 13
18:30 - 20:30 |
Welcome Reception & Resident Expert Showcase
Tuesday, April 14
08:00 - 09:00 |
Breakfast & One-One Meetings
09:00 - 09:15 |
Welcome & Introductions
09:15 - 09:25 |
Executive Message Conference Welcome
09:25 - 10:25 |
Key Note Presentation - Captain Chesley "Sully" Sullenberger
10:25 - 11:05 |
Game Changing Forces - Nawal Taneja, Airline Business Strategist & Published Author
11:05 - 12:00 |
Break & Resident Expert Showcase
12:00 - 13:00 |
Lunch
13:00 - 15:00 |
Idea Hubs
15:00 - 15:30 |
Resident Expert Showcase
15:30 - 17:30 |
Idea Hubs
17:30 - 17:45 |
Closing Session & Prize Drawing
19:00 - 22:00 |
Sabre State Fair
Wednesday, April 15
08:00 - 09:00 |
Breakfast & One-One Meetings (appointment only)
09:00 - 09:15 |
Opening Remarks
09:15 - 10:00 |
Presentation
10:00 - 11:00 |
Breakouts
State of the Business: Flight Management
We'll be discussing the Flight Management solution family status and strategy including key product investments for Flight Plan Manager, Flight Explorer, eFlight Manager and ACARS Manager.
State Of The Business: Operations Management
We'll be discussing the Operations Management solution family status and strategy including key product investments for our crew, movement and recovery solutions.
State Of The Business: Airport Management
We'll be discussing the Airport Management solution family status and strategy including key product investments for the staff and gate solutions.
11:00 – 11:45 |
Resident Expert Showcase
11:45 - 12:45 |
Breakouts
Lab: Latest And Greatest In Flight Management
In this hands-on session, you'll see and use recent product enhancements in the Flight Management solution family.
Intuitive Crew Management For The Connected Airline
Intuitive crew management anticipates day-of-operations changes and supports holistic disruption management. We’ll take a closer look at Crew Manager 10, along with movement and recovery solutions, to demonstrate how your organization can align for cross-functional change management.
Design Session: Close-In Replanning For Airport Staffing
Join this session to discuss upcoming investments for Staff Planner to support adjustments to the resource plan close-in to the day of operations.
12:45 - 13:45 |
Lunch
13:45 - 14:45 |
Breakouts
Transforming Operational Decision Making
Join us for an overview of the operational cost model and prototype. Add cost data to traditional operations decision data to improve decision quality across flight, crew, movement and airport management.
Lab: Advanced Airport Planning With Kiosk Optimization Model
In this hands-on training session, you’ll have the chance to use and validate the new check-in and kiosk functionality in Staff Planner..
14:45 - 15:45 |
Breakouts
Roadmap Deep Dive: Flight Solutions
This session will highlight upcoming investments for our Flight Management set of solutions.
Industry Overview and Roadmap Deep Dive: Crew Manager10, Movement Manager, Recovery Manager (Ops), Recovery Manager (Crew)
Highlighting upcoming investments for these solutions, this session is targeted for airlines with high complexity in their operations.
Lab: Advanced Airport Planning With Kiosk Optimization Model
In this hands-on training session, you’ll have the chance to use and validate the new check-in and kiosk functionality in Staff Planner.
15:45 - 16:30 |
Resident Expert Showcase
16:30 - 16:45 |
Closing Comments
16:45 - 17:00 |
Closing Session & Prize Drawing
Thursday, April 16
08:00 - 09:00 |
Breakfast & One-One Meetings (appointment only)
09:00 - 10:00 |
Breakouts
Creating A Cross-Functional Operation To Solve The Broader Problem (Part 1):
Traditional operations management can limit decision quality with a siloed or reduced view of the problem. How can a Connected Airline approach align your operation to plan, track and manage disruptions holistically?
Industry Overview and Roadmap Deep Dive Part 1: Movement Control, Crew Control, CrewTrac
This session will highlight industry trends and challenges and the planned investments to address them.
10:00 – 10:45 |
Resident Expert Showcase
10:45 - 11:45 |
Breakouts
Creating A Cross-Functional Operation To Solve The Broader Problem (Part 2):
Traditional operations management can limit decision quality with a siloed or reduced view of the problem. How can a Connected Airline approach align your operation to plan, track and manage disruptions holistically?
Industry Overview and Roadmap Deep Dive Part 2: Movement Control, Crew Control, CrewTrac
This session will highlight industry trends and challenges and the planned investments to address them.
11:45 - 13:00 |
Lunch
Airports & Reservations
Monday, April 13
18:30 - 20:30 |
Welcome Reception & Resident Expert Showcase
Tuesday, April 14
08:00 - 09:00 |
Breakfast & One-One Meetings
09:00 - 09:15 |
Welcome & Introductions
09:15 - 09:25 |
Executive Message Conference Welcome
09:25 - 10:25 |
Key Note Presentation - Captain Chesley "Sully" Sullenberger
10:25 - 11:05 |
Game Changing Forces - Nawal Taneja, Airline Business Strategist & Published Author
11:05 - 12:00 |
Break & Resident Expert Showcase
12:00 - 13:00 |
Lunch
13:00 - 15:00 |
Idea Hubs
15:00 - 15:30 |
Resident Expert Showcase
15:30 - 17:30 |
Idea Hubs
17:30 - 17:45 |
Closing Session & Prize Drawing
19:00 - 22:00 |
Sabre State Fair
Wednesday, April 15
07:30 - 08:30 |
Breakfast & One-One Meetings (appointment only)
08:30 - 08:45 |
Opening Remarks
08:45 - 10:00 |
Presentation
10:00 - 11:00 |
Strategy & Roadmap Update - Reservations
Summary of 2014 roadmap accomplishments in Reservations and an overview of the solution family strategy and investment focus; including the 1-5 year forward looking plan
11:00 – 11:45 |
Resident Expert Showcase
11:45 - 12:45 |
Interact Facelift; Updated Touch Like UI
An interactive discussion on how Sabre is applying a UX approach to modernize the Interact flows
12:45 - 13:45 |
Lunch
13:45 - 14:45 |
Strategy & Roadmap Update - Airports
Summary of 2014 roadmap accomplishments in Check-in, IROPs and Load Planning and an overview of the solution family strategy and investment focus; including the 1-5 year forward looking plan
14:45 - 15:45 |
Customer Centric Airport Innovations
An interactive demonstration of Sabre's Airport of the Future prototype for mobile customer management at the Airport
15:45 - 16:30 |
Resident Expert Showcase
16:30 - 16:45 |
Closing Comments
16:45 - 17:00 |
Closing Session & Prize Drawing
Thursday, April 16
08:00 - 09:00 |
Breakfast & One-One Meetings (appointment only)
09:00 - 10:00 |
Strategy & Roadmap Update - Inventory and Availability
Summary of 2014 roadmap accomplishments in Inventory & Availability and an overview of the solution families strategy and investment focus; including the next 1- 5 year forward looking plan
10:00 – 10:45 |
Resident Expert Showcase
10:45 - 11:45 |
The Future Of Airline Partnerships
A session discussing technology as an enabler for future revenue opportunities within airline partnerships; followed by a customer panel on the future of airline partnerships
11:45 - 13:00 |
Lunch
Customer Centricity & Airline Retailing
Monday, April 13
18:30 - 20:30 |
Welcome Reception & Resident Expert Showcase
Tuesday, April 14
08:00 - 09:00 |
Breakfast & One-One Meetings
09:00 - 09:15 |
Welcome & Introductions
09:15 - 09:25 |
Executive Message Conference Welcome
09:25 - 10:25 |
Key Note Presentation - Captain Chesley "Sully" Sullenberger
10:25 - 11:05 |
Game Changing Forces - Nawal Taneja, Airline Business Strategist & Published Author
11:05 - 12:00 |
Break & Resident Expert Showcase
12:00 - 13:00 |
Lunch
13:00 - 15:00 |
Idea Hubs
15:00 - 15:30 |
Resident Expert Showcase
15:30 - 17:30 |
Idea Hubs
17:30 - 17:45 |
Closing Session & Prize Drawing
19:00 - 22:00 |
Sabre State Fair
Wednesday, April 15
07:30 - 08:30 |
Breakfast & One-One Meetings (appointment only)
08:30 - 08:45 |
Opening Remarks
08:45 - 10:00 |
Presentation
10:00 - 11:00 |
Strategy & Roadmap Update - Airline Retailing
Summary of 2014 roadmap accomplishments in eCommerce and Merchandising and an overview of the solution families strategy and investment focus; including the next 1- 5 year forward looking plan
11:00 – 11:45 |
Resident Expert Showcase
11:45 - 12:45 |
Driving Conversions Through Customer Acquisition And Shopping
An interactive demonstration of the customer acquisition and shopping solutions that focus on driving incremental revenues and increasing site traffic to the airline website
12:45 - 13:45 |
Lunch
13:45 - 14:45 |
The Time For Redemption Is Now!
An interactive demonstration of Sabre's Dynamic Rewards Solution helping Airlines think beyond traditional FFP schemes and quickly reduce deferred revenues
Top Retailing Opportunities and Use Cases | An interactive demonstration of the top customer centric retailing use cases for bundling, unbundling and personalization driving value today
15:45 - 16:30 |
Resident Expert Showcase
16:30 - 16:45 |
Closing Comments
16:45 - 17:00 |
Closing Session & Prize Drawing
Thursday, April 16
08:00 - 09:00 |
Breakfast & One-One Meetings (appointment only)
09:00 - 10:00 |
Strategy & Roadmap Update - Customer Centricity
Summary of 2014 roadmap accomplishments in Customer Centricity and an overview of the solution families strategy and investment focus; including the next 1- 5 year forward looking plan
10:45 - 10:45 |
Resident Expert Showcase
10:45 - 11:45 |
Payment Innovations
A session highlighting how the Sabre payment solution drives innovation and enables flexibility; enabling China Union pay for our Beta customers; followed by an interactive discussion with our payment partners on growth in alternative forms of payment and payment optimization in the mobile channel.
11:45 - 13:00 |
Lunch
Thanks to our Sponsors: